FREQUENTLY ASKED QUESTIONS

What is TyresOnlineStore.com?

TyresOnlineStore.com is an Online Tires Shop that gives you a marketplace for shopping premium Tyres and Car related services in Dubai, Sharjah, Ajman, and Abu Dhabi without any hassle We are very much aware of the process of choosing the right tyres size and a tyres dealer or service provider can be great pain and we want to strive to reduce that pain for you.

What are our service areas?

We deliver our service for Tyres & Car-related services in Dubai, Sharjah, Ajman & Abu Dhabi. We have 100+ fitment partners. In case you are not able to find a fitment partner or any tyres shop near you then you have the option to choose “Free Mobile Van Fitment Services” in which case our fulfillment expert will come to your location and Install the Tyres.


Note: Free Mobile Fitment Services is available for Dubai’s customers only.

What are the benefits if you choose Drift Tyres for Installation of Tyres?

For Dubai Customers

TyresOnlineStore.com offers several options to choose from them for the Installation of the Tyres.

Benefits for choosing Drift Tyres for Installation

1.) Buy Tyres from TyresOnlineStore.com and select Drift Tyres as Installer and Get “Free Door Delivery and Fitment”.

2.) Buy Tyres from TyresOnlineStore.com and select Tyres Fitment/Installer Location as Drift Tyres and Get Free Services below

a.) Free Wheel Alignment worth 150 AED to 250 AED

b.) 4 Times Tyres Rotation worth 120 AED each Rotation (480 AED)

c.) Nitrogen Filling for Life Time worth of hundreds of Dirhams which is uncountable

3.) Free 22 Check Points Inspection

 

Save Maximum on the Road !!

Note: Free Door Delivery Fitment is not available for Sharjah, Ajman & Abu Dhabi Customers. If they need Fitment at home then there would be very nominal charges for Door Delivery & Fitment. Please contact us for more details on nominal charges.

 

Customers from Sharjah, Ajman & Abu Dhabi

1.) Buy Tyres from TyresOnlineStore.com and select Installer location and get and Fitment”.

Customers from Sharjah, Ajman & Abu Dhabi can also select the Drift Tyres as Installer locations if they could come and get the free services we are giving to Dubai customers.

TyresOnlineStore.com is very dedicated to providing the best service to our customers along with “Free Services”. In terms of Tyre change, Installation of the Tyres, Wheel Alignment, Wheel Balancing, Filling of Nitrogen, Oil change & Filter, Battery Check-up, Battery Replacement, Car AC Repair, Car Brakepads change & Disposable of the used Tyres. We have 100+ fitment partners in Dubai, Sharjah, Ajman & Abu Dhabi and they have an excellent rating on Google & another platform. We are very much concerned for our customer satisfaction.

Can I Install Tyres today?

Absolutely Yes!! We have hundreds of Installer partners, where our customers can choose the available appointments and can install on the same day.

Tires Installation is a process that starts from buying tires to the Installation of the tires. We put all our efforts to make customers happy and give many options to choose one for the Installation on the same day. If any delay is happening in installation may be Product availability in the warehouse.

We make the promise for the same-day Installation on the availability of the Installer you have chosen. For e.g. If you have chosen any Installer on non-working days, then Installation will be performed on the next day.

If you need any assistance with Installation then contact to our customer service team at (+971) 04 268 3837 , (+971) 058 130 3216 , (+971) 056 875 9991 

What is the importance of Wheel Alignment? Does it need for maximum performance?

Wheel Alignment is a very essential step and should be checked regularly, similar to replace your engine oil. Perform Wheel Alignment on a regular basis will extend the life of your tires and it will also improve the fuel efficiency of your Car.

The following are a few signs that a car is out of alignment:

1.) Uneven or rapid tire wear

2.) Wandering on a straight, level road

3.) Pulling or drifting away from a straight line

4.) The spokes of the steering wheel are off to one side while driving on a straight and level road.

5.) Side-pulling, steering wheel vibration, and uneven tire wear are all symptoms of misaligned tires.

 

Once the wheel alignment is done by the Technician then you can drive the car on a straight, level and check the wheel steering whether it’s in the proper position or not. If not, then inform the technician and drive with a technician and tune-up up the settings to make it proper.

A car’s wheels cannot be aligned if the front-end suspension components are loose or worn. Before starting the alignment, the expert will first inspect for worn parts and let you know.

How do I find the nearest Tires Installer near me?

To find the nearest Installer location or partner by visiting the Installer Location section and type your location in the search location and you will see the installer near your location. You can check which one is the nearest installer from your location and check the Installer details and their ratings.

 

Our Mobile Van Fitment Service is Free for all customers in Dubai. You can ask for the Free Mobile Van services at your home. You don’t have to wait for an hour to perform the installation, Just relax and our Technician will make it change and make you happy without any worries.

Why wheel balancing is very Important?

Unbalanced tires can produce vibrations in your car/vehicle steering wheel, and will harm your tyres.

 

The wheels and tires can spin without vibrating because of wheel balancing. This is achieved by looking for any areas of excess weight on the wheel-tire combination and making adjustments by mounting a measured lead weight on the opposite side of the wheel from the area of excess weight. At certain speeds, often between 80 and 120 km/h, an automobile with out-of-balance tires will vibrate.

 

The following signs indicate a wheel that is out of balance:

a.) steering wheel trembling when traveling at particular motorway speeds

b.) the seat, or floorboard vibrating at certain highway speeds

Do the Tyres buy from Tyresonlinestore.com under warranty?

All Tyres purchased on Tyresonlinestore.com come with the full manufacturer’s warranty. For more details please check our warranty section on our website.

 

For more details please check our warranty section on our website.

How much does a new tire price in Dubai?

The cost of the new tires depends on the Manufacturer and origin of the brands. Usually, Chinese brand tyres are cheaper in Dubai or anywhere in UAE because Chinese tyres origin is China means Manufacture in China and transported to several countries in the world. If we talk about brand tires like Dunlop, Bridgestone, Michelin, Nexen, Kumho, BF Goodrich has different origins like Japan, Thailand, Europe, USA and so on. The cost of the new tyres starts from AED 135 to AED 3100 and need to check the brand specification for the selection of the tyres.

how much does a tire cost in UAE?

As we said earlier in the previous FAQ that the cost of the tires in UAE depends on various factors like speed rating, load index, and the size of the Rim. We can say that range would be between AED 135 to AED 3100 from various brands.

how long do tires last in Dubai?

Tyres must have a quality to sustain a temperature of more than 50C as per the UAE weather. The life of the tyres is restricted to 5 years from the date of the manufacturer (DOT). If any tyres are older than 5 years, whether it is used or unused, It has to be disposed of.

Which tyres are best for UAE weather?

We are in Industry and have an experience of decades and in our opinion Top 10 Summer rated Car Tires brands in the UAE are listed in this order Michelin Latitude, Michelin Pilot Sport 4S, Dunlop SP Sport Maxx, Bridgestone Potenza S007, Pirelli P ZERO, and Continental Extreme Contact Sport.

These tires were chosen for their suitability for the conditions in the UAE, not merely because of their brand names. Additionally, Tyresonlinestore.com also carries these brands.

Do I have to register to use Tyresonlinestore.com?

Not. We are not entitled forcefully to our customers to create account for buying car tyres or commercial tyres from TyresOnlineStore.com. We have made a platform for ease of customers so that they can buy tires or any services without creating an account. You are not required to create an account with us. However, Creating an account helps you to store your basic information so that you don’t have to enter your information every time you shop with us.

What are the benefits of creating an account with Tyresonlinestore.com?

Get notified about new deals, products, manufacturer rebates, and product recalls. No need to fill in your information at the time of ordering. Just log in and we will have all the information pre-filled for you. View a complete list of all your orders and be able to duplicate any order.

Is there any charge to register with Tyresonlinestore.com?

There is No Registration Fee. Get Registered with us absolutely free. 

How do you accept payments for products and services on Tyresonlinestore.com?

We accept payment online at the time of placing the order through credit cards/Debit cards/ Online Transfer or can opt to place the order without making any payment. In case you choose to go with the second option, You need to make a call and inform our customer service team for the Offline Payment option who can assist you further.

What are the payment options available on Tyresonlinestore.com?

We accept all major Credit Cards, Debit Cards, Online transfers, and Payments by Cheque for Online Payment.

 

We accept Cash/POS for Offline Payment.

Is there any guarantee that the price and availability will not change after booking?

We work very hard for our customers to make sure the price and availability shown on the website are accurate, however, it is beyond our control to anticipate unique market conditions, hence The price and availability of products sold on Tyresonlinestore.com are subject to change at any time before or after getting a booking confirmation from us.

How to shop tires online on Tyresonlinestore.com?

Buying tires from tyresonlinestore.com is very easy as  1-2-3

1. Choose tires from a wide range of Tyres Brands

2. Confirm your order by making an online payment through any mode of payment.

3(a). Get Installation & fitment at a fitment center of your choice
OR
3(b). Choose Doorstep delivery & Fitment (Free for Dubai Customers)
4. Your appointment with the fitment partner will be scheduled at a time convenient to you.

How can I cancel my order?

Yes!! Customers can cancel the order before the Installation of the Tyres by either sending us an email at info@tyresonlinestore.com or calling +971-58-130-3216 and speaking to one of our customer service executives to request a cancellation.

 

Tyresonlinestore.com reserves the right to refuse your request to cancel the order at any time due for any reason. An email explaining the detailed reason for the refusal of your request will be sent to you via email.

Is there any Tyresonlinestore.com return policy?

Please refer to our Terms & Conditions section.

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